FAQs

1. What types of machinery do you manufacture?

We produce a wide range of feeding machinery, including feed mixer, feed crusher, grinder, and pellet mill machine.

2. Do you offer customization for machinery?

Yes, we provide customization based on customer requirements, including machine size, power specifications, and additional features.

3. What is the warranty period for your machinery?

Our machines typically come with a warranty period of 12-24 months, depending on the product model and usage conditions.

4. Do you provide after-sales service and spare parts?

Yes, we offer after-sales support, including spare parts supply, technical assistance, and on-line maintenance services.

5. What are the payment terms?

We accept various payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and other arrangements based on customer agreements.

6. How long does delivery take?

The delivery time varies depending on the order size and machine type, but it typically ranges from 3 to 10 days.

7. Can you provide operator training for your machinery?

Yes, we offer guide training for operators, including machine operation, maintenance, and troubleshooting.

8. Do your machines meet international quality standards?

Yes, our products comply with international standards such as ISO, CE, and other relevant certifications.

9. What is the minimum order quantity (MOQ)?

The MOQ is 1 set.

10. Do you export your machinery to other countries?

Yes, we export to various countries worldwide and can assist with export documentation and shipping arrangements.